Shipping policy
Get Your Products Fast.
From your order date to delivery it takes a median time of 5.6 days for ground items and 10.5 days for freight items. Smaller items typically ship ground (FedEx, USPS, etc.) and large items via a freight carrier (Estes, DHL, etc.) so that your products arrive undamaged. Here's how it works:
- Find the product you are interested in on our website
- Add it to your shopping cart
- Enter the ship-to zip code
- Choose your shipping method
Then you will see the shipping rate in your checkout. Need it even faster or same day? Selected the expedited shipping method for ground orders.
Want to know more? Below are some details on the standard delivery times and the method of shipment.
| Item | Definition | Shipping Method | Handling Time | Transit Time |
|---|---|---|---|---|
| Small Packages Examples: Stools, Trolleys, Supplies |
Package length + girth is below 130 inches |
Ground | 2 Business Days | 3-5 Business Days |
|
Large or Fragile Packages |
Package length + girth exceeds 130 inches OR product is fragile |
LTL Freight | 5 Business Days | 5-7 Business Days |
| Large Products need Pre-build Example: Pedicure Spa Chairs |
Pedicure spa chairs need a custom-built tub prior to ship |
LTL Freight |
|
5-7 Business Days |
We ship worldwide. Please contact us at info@benoravo.com for a quote
For Freight deliveries, the carrier will contact you by phone to set up a delivery date and time. Please be aware that you must be available for the call from the freight carrier. If the carrier is not able to reach you, they will return the item to us and you will be charged a 25% restocking fee and the return freight charge.